bdtt Privacy Policy

bdtt is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. The purpose of this privacy policy is to clearly inform you about what types of information we collect about you, how we process it, and what your rights are.

By accessing the bdtt platform or using its services, you acknowledge that you have read this privacy policy and understand its terms. We may update this policy from time to time, and we will notify you appropriately if there are significant changes.

We may collect various types of information when you use the bdtt platform. This information generally comes from two sources — information you provide directly and information collected automatically.

2.1 Information You Provide

• Full name, date of birth, and national identity card information
• Email address and contact information
• Payment-related information (bKash, Nagad, Rocket, Upay account numbers)
• Account registration and login information
• Documents required for identity verification
• Records of communication with our support team

2.2 Automatically Collected Information

• Device information (device type, operating system, browser)
• IP address and geographic location
• Information collected from cookies and similar tracking technologies
• Platform activity logs (game history, deposit and withdrawal records)
• Session duration and page visit information

bdtt uses your information only for the following legitimate purposes. We never share your personal information unnecessarily with third parties.

• Account Management: For creating, verifying, and managing your account.
• Identity Verification (KYC): To prevent fraud and ensure legal compliance.
• Financial Transactions: For processing deposits, withdrawals, and payments.
• Customer Support: To answer your questions and resolve issues.
• Security Assurance: To detect and prevent unauthorized activity.
• Service Improvement: To improve platform quality and enhance the user experience.
• Legal Obligations: To comply with applicable laws and regulations.
• Responsible Gambling Program: To identify risky behavior and provide necessary support.

bdtt uses industry-standard technology and practices to ensure the security of your information. Our platform is protected with SSL (Secure Sockets Layer) encryption, which safeguards your personal and financial information from unauthorized access.

4.1 Technical Security

• All data transmission secured through SSL/TLS encryption technology
• Secure server infrastructure subject to regular security reviews
• Additional encryption layer for payment information
• Regular data backups and disaster recovery planning

4.2 Organizational Security

• Only authorized personnel can access your information
• All staff are trained on privacy protection
• Internal data access logs are reviewed regularly
• Third-party access is controlled and contractually bound

bdtt does not sell your personal information. However, in certain circumstances we may share information with trusted third parties:

• Payment Processors: To complete transactions with bKash, Nagad, Rocket, Upay, and bank transfer service providers.
• Identity Verification Services: To complete the KYC process and prevent fraud.
• Technology Service Providers: With providers of services necessary to operate the platform.
• Law Enforcement Agencies: To meet legal obligations or in response to a lawful request from a relevant authority.

In all these cases we ensure that the third party handles your information in accordance with the same standard of privacy policy and uses it only for the specified purpose.

bdtt uses cookies and similar technologies to improve your user experience. Cookies are small data files stored on your device that help remember information about your visit.

6.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the platform — login sessions, security verification.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to analyze platform usage and improve services.

You can control cookies by changing your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.

bdtt retains your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected.

• Account Information: For the duration the account is active and for the period required by applicable law after closure.
• Financial Transaction Records: For the period sufficient to meet legal requirements.
• KYC Documents: In accordance with regulatory requirements.
• Communication Records: For a reasonable period to ensure the quality of customer service.

Once the designated retention period ends, we securely delete or anonymize your information.

You have certain important rights relating to your personal information. bdtt respects these rights and helps you exercise them.

8.1 Right of Access

You can find out what information we hold about you. You can request this information through your account or by contacting the support team.

8.2 Right to Correction

You have the right to request correction if there is any error in your information. Providing accurate information is important for safe and uninterrupted service.

8.3 Right to Deletion

In certain circumstances you may request deletion of your information. However, this request may not be possible to fulfill in cases of legal obligations or ongoing financial transactions.

8.4 Right to Object to Processing

You may object to the use of your information for marketing purposes. We accept requests to stop promotional communications at any time.

To exercise these rights, contact our support team: [email protected]

bdtt is for individuals aged 21 and above only. We do not intentionally collect any personal information from minors. An age verification process is conducted at the time of account registration.

If we become aware that information from a minor has been collected, we will immediately close that account and take steps to delete the relevant information.

Your information may sometimes be stored or processed on servers located outside Bangladesh. In such cases we ensure that applicable laws and appropriate safeguards are followed.

For any international data transfer we provide the same standard of protection described in this privacy policy.

bdtt may update this privacy policy from time to time. If there are any significant changes, we will post a notice on the platform and update the "Last Updated" date at the top of the policy.

Continuing to use the platform after changes means you are accepting the terms of the updated policy. We therefore recommend that you visit this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team will review your matter and respond as soon as possible.

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We place the highest priority on protecting your privacy and are committed to resolving any issues promptly.