Responsible Gaming at bdtt —
Let fun stay safe and within limits
Gaming should be a source of entertainment, not stress. bdtt is committed to helping every player game in a healthy way.
Our Commitment
bdtt believes that online betting and casino gaming should be a fully enjoyable experience. We place the highest importance on the mental well-being and financial safety of every player in Bangladesh. Responsible gaming means understanding your own limits, keeping your time and money under control, and seeking help when needed.
Gambling is entertainment — not a source of income. If you ever feel that gaming is getting out of control, use bdtt's responsible gaming tools or contact our 24/7 Bengali support team. We are always here for you.
On this page you will learn how to set deposit limits, apply for self-exclusion, use a time-out, and recognize the signs of problem gambling. All our features are completely free and easy to use.
Service available only to those aged 21 and above
Option to set deposit and loss limits
Self-exclusion and time-out options available
24/7 support and advisory service in Bengali
Option to monitor gaming history and session time
Protective Tools
bdtt provides several safety tools on every account that you can activate at any time.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once set, this limit takes effect immediately. Increasing the limit requires a 24-hour waiting period, but lowering it is immediate.
Time-Out Break
Take a temporary break for any period from 1 day to 6 weeks. Logging in and placing bets is completely blocked during a time-out. Your account will be reactivated automatically once the period ends.
Self-exclusion
If you need a longer break, choose self-exclusion — from 6 months to 5 years. Your account remains closed during the exclusion and no promotional communications will be sent.
Loss Limit
Set in advance the maximum amount you can lose within a given period. Once the limit is reached, betting will stop automatically and you will receive a notification.
Session Time Limit
Set a maximum time for each gaming session. When the time is up, the platform will automatically log you out and show a summary of how long you played.
Direct Support
Our 24/7 Bengali live chat team is always ready for any questions or concerns about responsible gaming. You can contact support without logging in.
Age Confirmation
Age Verification Policy
The minimum age to open an account and play any game at bdtt is 21 years. This is not only a legal requirement but also our ethical responsibility.
All users must verify their age and identity at the time of registration. If there is any suspicion of an underage user on an account, that account will be suspended immediately and all deposited funds will be returned.
If there are any underage members in your household, use parental control software on your device and never share your login details with others. A bdtt account is strictly personal and allowing anyone else to use it is prohibited.
This platform is for those aged 21 and above only.
Signs of Problem Gambling
If you notice any of the following signs in yourself, take a break immediately and contact support.
You are spending more than your set budget and feeling the urge to place more bets to recover losses.
You are spending much more time gaming than planned and neglecting family or work.
You need to take on debt or dip into savings to fund your gaming.
You feel anxious, angry, or restless when you cannot play.
You are trying to hide your gaming from family or friends.
You find it difficult to control yourself even when you want to stop or cut back.
Responsible Gaming Guidelines
Before each session, decide the maximum amount you will spend. Do not exceed that limit even if you lose, and never use money set aside for essential expenses.
Decide in advance how long you will play each day. Take regular breaks and avoid playing when you are tired or emotional.
The urge to bet more to win back lost money is the most dangerous habit. Accept the loss and end the session.
Speak openly with family or a trusted friend. The support of loved ones is the greatest help in staying problem-free.
Not taking regular breaks reduces focus and decision-making ability. Rest after each session and direct your attention to other hobbies or tasks.
Enjoy gaming as a form of entertainment. Winning is great, and losing is fine too — this mindset is the foundation of responsible gaming.
Quick Guide to Limits and Tools
| Tool | Time to Take Effect | Time to Change | How to Activate |
|---|---|---|---|
| Deposit Limit | Instant | Increase: after 24 hours; Decrease: immediate | Account Settings → Responsible Gaming |
| Loss Limit | Instant | Increase: after 72 hours; Decrease: immediate | Account Settings → Responsible Gaming |
| Session Time Limit | Instant | Increase: after 24 hours; Decrease: immediate | Account Settings → Responsible Gaming |
| Time-Out | Instant | Can only be removed once the period ends | Account Settings → Time-Out |
| Self-exclusion | Instant | Cannot be removed before the set period ends | Via support chat or email |
Ways to Get Help
How to Apply for Self-Exclusion
1. Contact bdtt support via live chat.
2. Say you want "self-exclusion".
3. Choose your preferred period (6 months to 5 years).
4. Confirm your identity.
5. Your account will be locked immediately.
How to Take a Time-Out
1. Log in to your account.
2. Go to "Responsible Gaming" settings.
3. Choose your time-out period.
4. Confirm — your break will begin.
5. Your account will open automatically when the period ends.
Contact Support
If you feel gambling is becoming a problem, our 24/7 Bengali live chat team is always ready for you. You can also email us at:
[email protected]
Our team will listen to your concerns with empathy and help you take the right steps and use the right tools.
Common FAQs
Start Playing in a Safe and Enjoyable Way
Enjoy entertainment at bdtt within your limits. Check our FAQ if you have questions or contact support directly.